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Billing and Shipping

Where I can track the status of my order?

If you are registered at GUESS Online, simply Sign In with your Username and Password and go directly to the Orders section.

How do I place a gift order?

When placing your order, please select "Is this a Gift?" during the checkout process. Price tags will be removed from the item(s). You may also include a brief message that will be printed on the Order Form.

Where does GUESS online accept orders from?

We are able to accept orders within the Philippines territory only.

What payment methods are accepted?

GUESS Online accepts Visa, Mastercard, and Over The Counter Payments. GUESS reserves the right to request additional identification, if this is needed, we will contact you by e-mail or telephone.

Can I ship an order to multiple addresses?

If you would like to send a shipment to more than one address, you will have to place separate online orders for each destination.

How do I track my order?

Within 24 hours of placing your order, you will receive an order confirmation email. When your package is on its way to you, you will receive a shipment notification email from Guess PH Online.  AIRSPEED will also send you an SMS with a link to track your package thru their own website.